Continuous Improvement, Operational Excellence
A Continuous Improvement process is an ongoing effort to improve products, services, or processes. It simply means ‘getting better all the time’. It can use the Kaizen approach or the PDCA (Plan DO Check Act) cycles.
Lean is a philosophy, a Way of Thinking, a no-nonsense structured strategy that maximizes value and eliminates non value-added activities by a system of organization principles and tools using the DMAIC approach, and by developing deeper understanding and greater teamwork from every employee.
Six Sigma is a way to reduce defects in your product or variability in your service; a data-driven methodology that examines variation and root causes of current performance in order to achieve improvements.
For which industries can it be useful?
All businesses are positively affected as all deal with either improved efficiencies (and cost savings) or improved quality.