LeanWays

“There is nothing more deceptive than an obvious fact.”
– Sir Arthur Conan Doyle

LeanWays

“There is nothing more deceptive than an obvious fact.”
– Sir Arthur Conan Doyle

Lean Six Sigma DMAIC

This problem solving approach is simple and logical. Adhering to it is the key to a successful project execution.

Tools and techniques include: SIPOC, Swim lanes or VSM | Cause & Effect Matrix, As Is versus To be Analysis, Cause & Effect (Fishbone) diagrams | FMEA, 5Whys, C&E analysis, Gemba walks.

DMAIC

Steps

Define Business Case
Understand Customer
Map Process
Build Team
Analyze Stakeholders
Approve Project

DEFINE

Tools

Problem & Goal Statements
Costs of Poor Quality (COPQ)
Voice of the Customer (VOC)
SIPOC Process Map
Gemba walk
Stakeholder Analysis
Project Charter

Steps

Define Inputs
Collect Relevant Data
Take Right Measurement
Understand Process Behavior
Define Process Capability

MEASURE

Tools

Priority matrix
KPIs
FMEA
Data Collection Methods & Plans
Pareto
Time & Control Charts
Capability indices

Steps

Analyze Process
Analyze Data
Find Potential Root Causes
Verify Potential Root Causes
Understand Cause and Effect

ANALYZE

Tools

Value Stream Mapping (VSM)
Cause & Effect Matrix
5 Whys
Seven Wastes
Spaghetti Diagrams
Fishbone (C&E) Diagrams
Hypothesis Testing

Steps

Find Potential Solutions
Select Best Solution
Assess Risks
Implement
Check effect

IMPROVE

Tools

Error Proofing & Brainstorming
Prioritization Matrix
Ishikawa (C&E) Diagrams
FMEA
Kanban
5S
Visual Management

Steps

Implement Solution
Standardize Process
Monitor Result
Adapt
Finalize Project

Implement Solution
Standardize Process
Monitor Result
Adapt
Finalize Project

Tools

Standard Operating Procedures (SOP)
Trainings
5S
Visual Management
Statistical Process Control (SPC)
Lessons Learned
Reporting